Memory Wire Case Study

Sterling Spring is not one to turn away from any challenging custom spring project. In the case of the memory wire, Sterling Spring was designing a marketing tool for a company who was working with a leading computer manufacturer. The wire could be twisted and shaped into any desired form and then once it was dropped into hot water it immediately went back to its original form.

Sterling Spring’s main contact was the company that developed the memory wire. The problem they faced was finding a custom spring company that could coil the memory wire into the desired form. In this case it was an “e” for e-commerce.

As with all of their custom spring projects, Sterling Spring immersed itself in the task. At first, samples were constantly being sent back and forth between the two companies. Complete one-on-one contact between the client company and the account manager was maintained. This is how every custom spring project is done at Sterling Spring. No middleman. All answers come directly from the customer’s account manager.

Sterling proved its knowledge of custom spring manufacturing so well, the company gave Sterling Spring the heat-treating process to manage itself, which saved time and streamlined the production process. Sterling Spring adapted to the new task and manufactured exactly what was requested.

This project is just another example of Sterling Spring’s determination to solve a problem and produce the highest quality spring product possible. Learning new operations and techniques on the fly is what keeps Sterling Spring at the head of the custom spring manufacturing industry.